When trying to get friends (specifically 40k friends) into playing Warmachine/Hordes the single biggest gripe is how bad the models look. I will be honest that is why it took me so long to get into WM myself. Now that I am into the game my biggest gripe so far has been how impossibly terrible the materials they use for the models actually are. The metal is fine, its metal although sometimes how they fit or where they decide to break a model up leaves much to be desired. The plastic though...ugh. It's so terrible. Mold lines everywhere, normally across major detail, like around the mouth of the Storm Troll for example. That is all changing, and fast.
With Privateer Press's most recent release they have started using a new Resin for single characters and GW style hard plastic model kits for their large models. Both are massive jumps in quality versus what they used to employ. I recently picked up the new Dozer and Smig character Dire Troll. Check out how incredibly crisp this model is right out of the box. Virtually no clean up (small bits here and there).
With all my other Dire Trolls (especially the EBDT and Mulg) I had a couple hours worth of clean up and putty work just to get them to fit together and cover up the huge gaps were pieces didnt fit. Not this guy. Dry fitting him has almost no gaps. I will need almost no green stuff to actually complete him. I am going go paint him in stages starting this weekend (more pics). I am super excited that this is the direction Privateer Press is going as it looks like all new kits are this quality.